Roof Expert USA Minneapolis ("Company", "we", "our", or "us") respects your personal privacy. This Privacy Policy outlines our procedures regarding the collection, use, and disclosure of information when you access our website (minneapolismn.roofexpertusa.com) or interact with our telephone dispatch services.
1. Information We Collect
Because our website utilizes strictly 0 web forms, we do not collect personal names, email addresses, or payment information through web forms. When you contact our telephone dispatch desk at (888) 208-4155, our dispatch software may log your caller ID telephone number, call duration, timestamp, and the geographic address provided verbally to coordinate on-call roofing contractors.
2. Use of Information
Information gathered during telephone intake is utilized exclusively to: (a) facilitate communication between you and independent licensed roofing contractors in the Minneapolis metro area; (b) verify service availability and dispatch routing; and (c) maintain operational call quality and compliance records.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information or telephone numbers to third-party telemarketers. We share your address and contact phone number solely with independent roofing contractors who have been assigned to evaluate or mitigate your emergency roofing repair request.
4. Analytics & Cookies
Our website may use standard web server logs and privacy-compliant anonymous analytics to evaluate visitor traffic, page load speed, and server health. These metrics do not collect personally identifiable information.
5. Contact Us
If you have questions regarding this Privacy Policy, you may contact our Minneapolis administrative center at Accenture Tower, 731 S 3rd St, Minneapolis, MN 55402, or call (888) 208-4155.